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Frequently Asked Questions

Our biggest question is:

Do you rent cars or do you only rent vans?

Yes, we only rent vans.

Below are some other Frequently Asked Questions we often hear from our customers.

1.   Do I have to bring the van back with a full tank of gas?

    Yes. However, there is a conveniently located Gas Station a few blocks from us

2.   What age or type of licence must I have before I can rent a vehicle?

     You must possess a full licence  - a graduated licensed driver will NOT be permitted to drive your rental vehicle.

3.   Must I have a credit card?

    Yes. You can choose to pay differently, but we require a credit card. Please be advised that we will preauthorize the card.

4.   Is there a fee if I do not bring it back full of Gas?

    Yes

5. Are ALL of your vehicles non-smoking?

    Yes, this is NOT subject to change

6.   Is there a fine if I smoke in a vehicle?

    Yes! A fee of $150 / day

7.   Is extra insurance required? No.  Is optional insurance offered? Yes.

    You are not required to purchase a CDW (Conditional Damage Waiver). This product provides extra financial protection    

    should the rental vehicle    get damaged. We try to keep the cost as reasonably priced as possible.

    However, if you do not accept this product, then the required deposit on your credit card will be pre authorized to

   $1000 instead of our normal $500.

    Under certain circumstances, your insurance may be transferred from your vehicle in repair to the rental vehicle. 

    Please contact us for further information regarding insurance policies and we will happily assist you.

8.   Are Best Choice and U-Haul the same company?

    No, Best Choice is a dealer for U-Haul in Kelowna.

9.   Does U-Haul still offer one ways?

    Yes  U-Haul offers one way service

11.   Is Best Choice locally owned and operated??

    We are a 100% Locally owned and operated Kelowna based company.

12.  Can I pick up or drop off my vehicle at the Kelowna Airport?

      Yes, for a nominal $30 fee you can.

13. Can I get a trailer on my rental van, as most national brands won’t allow you to?

      Yes, at Best Choice our vans have trailer hitches.

14. Where can I rent the trailers for the vans?

      We carry a number of trailers to fit whatever your needs are. Just call ahead and make a reservation, it’s that easy.

15. Are there any restrictions on going across multiple provinces and states?

      No. You can travel anywhere in North America.

We are Best Choice Rentals- Kelowna and the Okanagans best choice for all your 5,7,9,11,12,15 passenger van rentals/van and trailer rentals plus Kelowna U haul rental
Frequently Asked Questions

Below are some Frequently Asked Questions

we often hear from our customers.

1.   Do I have to bring the vehicle back with a full tank of gas?

    Yes. However, there is a conveniently located Gas Station a

     few blocks from us

2.   What age or type of licence must I have before I can

      rent a vehicle?

     You must possess a full licence  - a graduated licensed

    driver will NOT be permitted to drive your rental vehicle.

3.   Must I have a credit card?

    Yes. You can choose to pay differently, but we require a

    credit card. Please be advised that we will preauthorize

    the card.

4.   Is there a fee if I do not bring it back full of Gas?

    Yes

5. Are ALL of your vehicles non-smoking?

    Yes, this is NOT subject to change

6.   Is there a fine if I smoke in a vehicle?

    Yes! A fee of $150 / day

7.   Is extra insurance required? No.  Is optional

      insurance offered? Yes.

    You are not required to purchase a CDW

   (Conditional Damage Waiver). This product provides

   extra financial protection     should the rental vehicle

   get damaged. We try to keep the cost as reasonably priced

   as possible. However, if you do not accept this product,

   then the required deposit on your credit card will be

   pre authorized to $1000 instead of our normal $500.

    Under certain circumstances, your insurance may be

   transferred from your vehicle in repair to the rental vehicle. 

    Please contact us for further information regarding

   insurance policies and we will happily assist you.

8.   Are Best Choice and U-Haul the same company?

    No, Best Choice is a dealer for U-Haul in Kelowna.

9.   Does U-Haul still offer one ways?

    Yes  U-Haul offers one way service

11.   Is Best Choice locally owned and operated??

    We are a 100% Locally owned and operated

   Kelowna based company.

12.  Can I pick up or drop off my vehicle at the Kelowna Airport?

      Yes, for a nominal $30 fee you can.

13. Can I get a trailer on my rental van, as most

      national brands won’t allow you to?

      Yes, at Best Choice our vans have trailer hitches.

14. Where can I rent the trailers for the vans?

      We carry a number of trailers to fit whatever your

      needs are. Just call ahead and make a reservation,

      it’s that easy.

15. Are there any restrictions on going across multiple

      provinces and states?

      No. You can travel anywhere in North America.

IMS
Kelowna's most affordable van rental Best Choice Rentals
We are Best Choice Rentals- Kelowna and the Okanagans best choice for all your 5,7,9,11,12,15 passenger van rentals/van and trailer rentals plus Kelowna U haul rental
All rights reserved Best Choice Auto Rentals 2017
Kelowna's most affordable van rental
Best Choice Rentals
Call toll free:  1-855-577-7273